Online Membership FAQ

INFORMATION FOR JOINING THE Y ONLINE


What membership types can join online?
The following membership types are available online: Individual, Single-Parent Family, Family and 3-Adult Household.

The following membership types are not available online: Healthways/Silver Sneakers, Youth, College, Senior and 4-Adult Household. These membership types require additional verification, so please see the Member Services staff at the branch for more information and to join.

Can I apply a discount during the online joining process?
Discounts cannot be applied during the online joining process. If you feel you qualify for a discount (Senior, Income-Based, Corporate, etc.), you must join with a Member Services representative so they can verify your eligibility.

I joined online and then learned I qualify for a discount. Can I receive a partial refund?
Discounts cannot be applied retroactively.

What do I do if I can't log in to my online account?
If you have an on-line account with the YMCA but cannot remember your password, please select the "Forgot your password" link on the online login screen HERE.

If you believe your email address associated with your account is incorrect or inaccessible, please contact member services at the branch for assistance. 

Can I change my draft information, draft dates, or cancel through the online portal?
Not at this time. Please contact member services in order to make any changes to your existing account. Members and program participants may only join or register for select programs through the online system.

If you need additional assistance, please contact Member Services at one of our three branches:
Easley YMCA: 864.855.9622
Pickens YMCA: 864.878.8380
Powdersville YMCA: 864.625.2060